Last updated: 12 October 2026
Makpie Tour and Travels respects your privacy. This policy explains what personal information we collect, how we use it and the choices you have.
This website is owned and operated by Makpie Tour and Travels, Munawar Abad, Royal Samad Complex, Room No. 104, opposite Vishal Mega Mart, Srinagar, Jammu and Kashmir 190001, India. Makpie Tour and Travels is responsible for the personal information you share through this website.
1. Information We Collect
- Details you give us: name, phone number, email, travel dates, number of travellers and any preferences you share through our forms, WhatsApp, phone or email.
- Booking details: ID proof details and traveller names needed to book hotels, transport and permits.
- Payment details: payments are handled by banks or payment gateways. We do not store your card or bank login details.
- Website usage: basic technical data such as browser type and pages visited, if analytics tools are enabled.
2. How We Use Your Information
- To answer your enquiries and prepare quotes and itineraries
- To make and manage bookings with hotels, transport providers and other partners
- To contact you about your trip before, during and after travel
- To send offers or updates, only if you have agreed to receive them
- To meet legal, tax and regulatory requirements
3. Sharing Your Information
We share only the information needed to deliver your trip with hotels, houseboats, transport operators and similar service providers. We do not sell your personal information. We may disclose information when required by law or by government authorities.
4. WhatsApp & Third-Party Services
Our enquiry forms open WhatsApp so you can send your details directly to us. Messages sent through WhatsApp are also subject to WhatsApp's own privacy policy. Our contact page includes an embedded Google Map, which is subject to Google's privacy policy.
5. Data Security & Retention
We take reasonable steps to protect your information from unauthorised access, loss or misuse. We keep personal information only for as long as needed for the purposes above or as required by law.
6. Your Rights
You may ask to access, correct or delete your personal information, or withdraw consent to marketing messages at any time, by contacting us at info@makpietravels.com.
7. Cookies
This website may use cookies or similar technologies to remember preferences and understand how the site is used. You can disable cookies in your browser settings.
8. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.
9. Contact / Grievance Officer
For privacy questions or complaints, contact our Grievance Officer at info@makpietravels.com, +91 70064 79328, or write to us at Munawar Abad, Royal Samad Complex, Room No. 104, opposite Vishal Mega Mart, Srinagar, Jammu and Kashmir 190001, India.
